We offer a 30 Day No Hassle Return Policy!
Not satisfied with part or all of you order, just send it back within 30 days from the date of receiving the package, in its original packaging in resellable condition.
It is that simple. Our goal is 100% satisfaction for our customers. We stand by the products we offer for sale on our website.
All perishable items must be returned unopened in original packaging to qualify. For any opened perishable items please contact the manufacturer for return/refund information.
At times we may ask for photographs of the products being returned, this is necessary to show/prove to the manufacturer that there may be an issue with the product. We are unable to accept returns for any reason beyond the 30 day return policy. If you are beyond the 30 return policy and your item becomes defective you must contact the manufacturer for repair or replacement.
Processing a return:
Please contact us within 30 days from the date of receiving the package. We are unable to accept returns for any reason which are beyond 30 days from the receipt date.
To process a return we provide a simple online process within your online account, or feel free to contact customer service at 888-392-9012.
When returning items to us we issue a credit to the original form of payment used for the transaction in the amount of the purchase price of the product. For damaged/defective products or those that were shipped in error we will also refund related shipping charges. A prepaid label will be provided.
For items returned or refused due to no longer wanting or needing a 15% restocking fee will be applied as well as return shipping charges. Please note that no longer want/need items must be returned to us in original packaging and in resellable condition in order to receive a refund. You are able to choose a carrier at your discretion to ship the item(s) back. For example items may be shipped back using USPS, UPS, FedEx, Common Carrier, etc.
Orders cannot be changed or cancelled online. Contact us immediately after placing your order, and we will do everything we can to accommodate your request. Please note our automated process fills orders very quickly, so the time window for changes or cancellations is very short. If it is too late to cancel your order, you may return any unwanted items in accordance with our return policy. For items returned or refused due to no longer wanting or needing a 15% restocking fee will be applied as well as return shipping charges.
Online or over the phone you can process a return at your convenience 24 hours/ 7 Days a week.